The Ray White Home Now service has been designed to ensure there is continuity of services from your business.
Ray White Home Now provides you with a dedicated Office Relationship Manager. Their role is to ensure the program is operating in the way it is designed to work within your business. As a real estate business, we understand that the workload of systems, processes and administration is extensive and it is imperative we make it easy for your business to provide this valuable customer service offering. Their roles will focus on:
You can now check the status of your referrals, search referral history and more.
Check your payment history and download payment summaries as required. View commissions per application. (Coming Soon)
For those of you that use this connection services program to reward your Property Managers, you will be able to set your commission level sharing levels so they can see their own rewards.
The Ray White Home Now service has been designed to ensure there is continuity of services from your business. Your customers are no longer surprised or confused as to who is contacting them as the service is an extension of your business.
The choice of products and services that you can now extend to your customers is extensive. Your customers can now perform a market comparison for their specific home address spanning hundreds of energy plans in less than 20 seconds. The 20-second health check. This is fully supported by the Ray White Home Now Customer Experience team who are required to pass a rigorous quality assurance monitoring assessment every single month.
The Ray White Home Now team have been trained to identify “lead” opportunities when communicating with your customers. To ensure your customers receive a best in class experience the Home Now program must perform a “needs assessment” to determine the best options based on their circumstances.
Our “needs assessment” checklist provides more insights into your customer’s circumstances and this alone creates number of opportunities either immediately or in the future.
Real Estate is all about relationships and by providing a deeper relationship with your customers will create more opportunities to understand their real estate aspirations both now and or in the future.
We have the same “AGENDA” – Leads are the Certificate of Currency in real estate and because we are part of Ray White family group of businesses we have the same agenda.
Ray White data must stay with Ray White and by giving your most valuable asset away to third parties only provides them the relationship building opportunity which suites their agenda not yours. With that we use all client data in accordance with Ray White’s Privacy Policy and comply with all relevant privacy laws.